![]() ![]() ![]() Hopefully someone will be able to point me (and our database) in the right direction. For the life of me I just can't seem to figure it out though. ![]() I've already tried going through all the troubleshooting pages, but I know I'm just missing the database part. Re-running the 10.3.2 Lansweeper Setup file will have the "Upgrade" option greyed out. If I try the Advanced install and uncheck the "New Lansweeper" options, it says "No existing Lansweeper LocalDb database found". I still have the lansweeperdb.mdf file present, and I have old backups if needed too. Lansweeper is a software for managing IT assets and scanning devices connected to the network. In , it showed that the LocalDB instance was deleted: However, the biggest question mark is that in Services.msc, I do not see the Lansweeper LocalDB Service! I used to be able to access the database in SSMS using Windows Authentication, but that doesn't work anymore and I don't know the password to lansweeperuser (I did try mysecretpassword0*). The errorlog shows that the database server could not be found. For reference, we use an SQL Server (localdb)\.\LSInstance and we only use this one server for Lansweeper. I found that this was due to the update somehow deleting our database instance. However, now it is stuck at "Update in progress". Added: LAN-11934 Cloud-linked Lansweeper installations can now see brand, model and OS lifecycle information on individual. This makes it easy for UT professionals to see details such as the computer and. As soon as an IT technician receives a call from an existing client, they will be provided with all the details on their screen. ![]() We were previously on 10.2.4 and we upgraded to 10.3.2. Lansweeper 10.2.0.0, LsPush 8.4.100.1, LsAgent Windows 10.0.1.1, SQL 550. Lansweeper is a tool that has been designed especially for IT service desks. It will also inventory networked devices like routers, printers, switches, and the like. Lansweeper is a networking utility that discovers Linux, Windows, and Mac computers within your network. I sent an email to support too, but thought I'd run over here in case this was an easy fix. Lansweeper Download Lansweeper Windows Installer. ![]()
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